It is the Policy of Cocksedge Building Contractors Ltd to provide a high quality, professional and efficient service in order to ensure the satisfaction of all of our interested parties. This Quality Policy will result in securing efficiency, a strong customer focus and the enhancement of long-term sustainability and profitability within the Company.
The Top Management team will show leadership and commitment and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System (QMS). Cocksedge Building Contractors Ltd undertakes to ensure that sufficient resources are made available to achieve this.
It also undertakes to ensure through communication, engagement, practical example and training that Quality is the aim of all employees of the Company.
Through direction and support, each employee will have a proper understanding of the importance of the QMS, their responsibility to contribute to its effectiveness and its direct relevance to the success of the Company.
Equally, every employee is responsible for and will be trained in the duties required by his or her specific role.
Cocksedge Building Contractors Ltd has a Policy of promoting continual improvement and setting of quality objectives in line with the framework laid down within the ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Company, as determined by Top Management.
Cocksedge Building Contractors Ltd hereby certifies that the Scope of the Management System and all associated documentation accurately describes the QMS in use within the Company such as to meet the requirements of ISO 9001:2015 and all other necessary requirements.
The QMS will be monitored, measured, evaluated and enhanced regularly under the Top Management’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels.
This policy can be downloaded here.